customer service specialist.

Our client offers for the Customer Service Specialist position:

• Competitive remuneration package
• Stable working hours Monday to Friday
• Opportunities for career growth within a multinational organization

As a Customer Support Specialist, your main responsibilities are:

• Provide exceptional customer service to clients' requests in a timely and professional manner via phone, email, and messages
• Providing information about products, services, and brands
• Resolving technical problems and providing solutions to customer questions.
• Efficient handling of customer complaints, clarification of their needs and determination of the cause of the problem.
• Promoting and maintaining high levels of customer satisfaction and gentle communication

The Customer Service Specialist we are looking for should have:

• At least 1-2 years of experience in a similar customer service position
• Fluency in English both written and oral
• Strong PC skills, including Microsoft Office 
• Collaboration and teamwork skills
• Eager to learn and grow continuously
• Outstanding customer service approach

• Organization, sense of initiative, and speed
• Strong working in a multitasking environment
• Ability to solve problems
• Project coordination skills
• Flexibility and adaptability
• Team spirit and excellent collaboration skills

At least 2-3 years of experience in customer service or technical support.

If this Customer Support Specialist role sounds like you, we want to hear from you today! Apply online now!

Have some questions first? Call at +30 6952371220 and ask for Gkavagia Marianna. Otherwise, feel free to contact me at mgkavagia@randstad.gr  

#clientservicesgr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After screening all the CVs received, we will only contact the candidates who meet the job requirements to arrange an interview. ​ All applications are considered strictly confidential.