customer support coordinator.

Our client offers for the Customer Support Coordinator position:

• Stable working hours Monday to Friday
• Competitive remuneration package
• Opportunities for career growth
• Αn organized work environment and teamwork

As a Customer Support Coordinator, your duties will include the following:

• Manages the call center and e-mail.
• Provides telephone customer service, ensuring high standards of customer satisfaction. 
• Handles customer complaints, provides appropriate solutions and alternatives within timeframes and follows up to confirm resolution of any issues.
• Registers and maintains electronically the file of orders & invoices and issues documents, in an ERP environment.
• Maintains constant communication with customers and supports the network of Sellers, in matters of offers, orders, loading, invoicing and returns and manages the above in accordance with the Company's procedures and in the best possible way.
• Generates sales opportunities and actively participates in the achievement of commercial goals.
• Maintains daily communication with the 3PL Partner and ensures timely and correct delivery of orders to customers.

As a Customer Support Coordinator, you must have the following requirements:

• AEI/TEI degree in Business Administration
• 2-3 year of experience in Customer Service and Ordering positions 
• Excellent PC skills & knowledge of ERP systems
• Excellent oral and written communication skills in English

• Outstanding customer service approach
• Very good communication and interpersonal skills with the ability to build relationships with customers and internal network

•  at least 1-3 years experience in customer service, order taking roles

Do you believe that you are the perfect fit for the Customer Support Coordinator position? Apply today!

Have some questions first? Call at +30 6952371220 and ask for Gkavagia Marianna. Otherwise, feel free to contact me at mgkavagia@randstad.gr  

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

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