german service desk agent.

  • athens, attica
  • δημοσιεύτηκε 1 νοεμβρίου 2024
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  • παροχές

    The benefits that the company offers to the German Service Desk Agents are:

    • Excellent salary package
    • Indefinite contract
    • Stable morning working hours
    • Independent work in international, flexible and open company
    • Internal trainings
    • Taking part in a new, international project
    • Welcoming and friendly work environment 
    • Direct communication and flat structure
    • Great opportunities for both professional and personal development
    • Buddy program & space for your own ideas

  • κύριες αρμοδιότητες

    The responsibilities of a German Service Desk Agent are:

    • Act as a technical service point in 2nd Level Support
    • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
    • Respond and record customer inquiries raised through inbound calls
    • Troubleshoot and resolve common technical problems  
    • Delight customers with your knowledge and expertise in order to exceed their expectations

  • προσόντα

    The qualifications for this German Service Desk Agent are: 

    • Native level in German
    • Advanced English knowledge
    • PC literacy

  • δεξιότητες

    • Ability to identify customer needs and resolve issues
    • Results-oriented, highly organized
    • Team player, ability to collaborate effectively in an international, multicultural environment, and think outside the box
    • Tech experienced, familiar and active on Social Media, Sales Mindset

  • εμπειρία

    Previous experience in a similar role will be considered as a plus.

  • Πληροφορίες

    If the characteristics of the position German Service Desk Agent sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

    Do you have some questions first? If so, don't hesitate to contact me, Stefanos Tsamparas, at multilingual@randstad.gr or at ​+306940669387 and either myself or one of my colleagues will gladly be at your disposal!

    Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.

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Stefanos Tsamparas

stefanos tsamparas

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