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technical service coordinator.

  • athens, attica
  • δημοσιεύτηκε 1 ιουλίου 2024
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περιγραφή εργασίας

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περιγραφή εργασίας

  • παροχές

    The positions of Technical Service Coordinator offers :

    • Competitive salary
    • Private insurance
    • Vouchers
    • Bonus scheme

  • κύριες αρμοδιότητες

    As a Technical Service Coordinator you will be responsible for :

    • Manage the network of Authorized Service Centers and monitor Customer Service KPIs
    • Conduct technical training and provide support to Authorized Service partners and CiC Agents
    • Manage quality issues, oversee rework, and perform quality control on incoming units and in the field
    • Liaise with Factory & HQ for Home Entertainment/B2B services and maintain service bulletins for Greece & Cyprus
    • Handle service cost claim requests, legal complaints, and dealer issues
    • Support customers, sales, and marketing teams, and enhance brand awareness through various activities

  • προσόντα

    Our Technical Service Coordinator should have :

  • AEI/TEI degree in a technical field
  • Minimum of 3-5 years in technical customer service support or related areas.
  • Experience in the consumer electronics industry is a plus.
  • Proficiency in MS Office
  • Excellent command of Greek and English.

  • δεξιότητες

    • Strong organizational, analytical, and time-management abilities
    • Ability to manage multiple tasks with accuracy and attention to detail
    • Understanding of excellent customer service delivery
    • Self-motivated, disciplined, and proactive
    • Ability to prioritize and meet deadlines
    • Excellent interpersonal and communication skills

  • εμπειρία

  • Minimum of 3-5 years in technical customer service support or related areas.

  • Πληροφορίες

    If you believe that the above Technical Service Coordinator position is a good fit for you, we look forward to receiving your application!

    For more information  please contact Ms. Sofia Stefanidou at +30 6940420299.

    Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

    • τα στάδια που θα ακολουθήσουν από την αίτηση σου

    Δες τα στάδια που ακολουθούμε μετά την υπολοβολή της αίτησης σου σε μια θέση εργασίας. Μάθε περισσότερα για το πως μπορούμε να σε βοηθήσουμε να κάνεις το επόμενο επαγγελματικό σου βήμα.

    επικοινώνησε μαζί μας

    είμαστε εδώ για να σε βοηθήσουμε με τυχόν απορίες που μπορεί να έχεις.

    Sofia Stefanidou

    sofia stefanidou

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